The Looking-Glass Salon and Spa

Your appointment is very important to The Looking-Glass Salon and Spa. It is reserved especially for you! We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 72 hours notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 72 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply after your first "no call, no show" or cancellation less than 72 hours prior to your scheduled appointment. We will require a credit card or debit card upon rebooking. A cancellation less than 72 hours in advance will result in 50% of your intended services being charged, and a 48 hour cancellation or no-show will result in 100% of your intended services being charged. In addition, any arrival after 15 minutes of your scheduled appointment will be charged 100% and need to be rescheduled.